Inside Algarve, operated by Open Media SA (“we”, “our”, “us”), is a lifestyle news website focused on the Algarve region. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and Portuguese data protection law (Law 58/2019 and other applicable rules).
1. Data controller
For the purposes of data protection, the data controller is:
Open Media SA
Parque Empresarial do Algarve, Lote 7,
8401‑901 Lagoa, Portugal
Email: [email protected]
2. Information we collect
We may collect and process the following categories of personal data:
2.1 Information you provide directly
- Name and email when you contact us via forms
- Newsletter subscription information
- Survey responses (if we run surveys)
- Any other information you choose to share (e.g., comments or feedback)
2.2 Usage and technical data (automatically collected)
- IP address, browser type, and operating system
- Page views, time spent on site, click behavior
- Device information (type, screen size, etc.)
- Geolocation (rough) data, if inferred (e.g., from IP)
- Cookies and similar tracking technologies
2.3 Communications data
- Records of correspondence between you and us (e.g., emails)
Legal basis for processing
- Consent — for newsletter, cookies that require consent, surveys
- Contractual necessity — if you request a service (e.g., paid content, booking)
- Legitimate interests — for analytics, improving the website, fraud prevention
- Legal obligation — for accounting, tax, or regulatory requirements
3. Cookies and tracking technologies
We use cookies and similar technologies to:
- Understand how our site is used
- Remember your preferences
- Provide interactive features
- Recognize return visitors
Managing cookies:
- When you first visit our site, you will see a cookie banner where you can choose your preferences.
- You can also disable or delete cookies via your browser settings, but note that some site functionality may be affected.
- For more detail, please refer to our Cookie Policy.
Third‑party cookies:
We may use third-party service providers (e.g. analytics, advertising) that set their own cookies. We are not responsible for their cookies — please check their respective privacy policies for more information.
4. How we use your personal data
We use your data for the following purposes:
- To operate, maintain, and improve our website content and features
- To respond to your queries or messages
- To send you newsletters or marketing (only if you opted in)
- To analyze usage patterns and trends (analytics)
- To comply with legal and regulatory obligations
- To prevent fraud or malicious activity
If you have given consent for marketing communications, you can withdraw that consent at any time by:
- Clicking the “unsubscribe” link in any email we send
- Contacting us directly at [email protected]
5. Disclosure of your information
We may share your personal data with:
- Internal group companies: Other companies within Open Media SA for business operations
- Service providers: Third-party vendors who provide services like email delivery, website analytics, CRM, marketing tools
- Legal/regulatory authorities: When required by law, or to comply with legal obligations
- Business transactions: In case of a sale, merger, or acquisition of our business
- Fraud prevention: Credit reference agencies or fraud-detection services, when applicable
If data is transferred outside the European Economic Area (EEA), we ensure there are appropriate safeguards (like standard contractual clauses) to protect your data.
6. Data retention
We keep your data only for as long as necessary for the purposes for which it was collected, plus any additional time required by law. When personal data is no longer necessary, we securely delete it.
7. Your Rights
Under the GDPR, you have the following rights:
- Access – obtain a copy of your personal data
- Rectification – correct inaccurate or incomplete data
- Erasure – request deletion of your data (“right to be forgotten”)
- Restriction – ask to limit how we use your data
- Objection – object to certain types of processing (e.g., marketing)
- Withdraw consent – if processing is based on consent, you can withdraw it anytime
- Portability – receive your data in a structured, machine-readable format
- Complaint – you have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD)
How to exercise your rights:
Send a request to [email protected], specifying which right you’d like to exercise.
Supervisory authority:
Comissão Nacional de Proteção de Dados (CNPD)
Website: www.cnpd.pt
Email: [email protected]
8. Security of your data
We are committed to keeping your personal data secure. Measures we use include:
- Encryption of data in transit and at rest (where appropriate)
- Access controls and authentication systems
- Regular security reviews and testing
However, please bear in mind that no method of internet transmission or electronic storage is 100% secure. We will make reasonable efforts to protect your data, but we cannot absolutely guarantee its security.
Data breach:
If there is a personal data breach that affects your data, and it is required by law, we will notify you and the CNPD without undue delay (typically within 72 hours, where feasible).
9. Children’s privacy
Our site does not knowingly collect personal data from children under 16. If you are under 16, please do not provide personal data via our forms. If we become aware that a minor under 16 has given us personal data, we will delete it as soon as possible.
10. External links
Our website may contain links to external websites (partners, advertisers, social media, etc.). Once you click on those links, you leave our site, and we are not responsible for the privacy practices of those external sites. We recommend that you read their privacy policies carefully.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time (for example, to reflect changes in our practices or legal requirements). When we make material changes:
- We will publish the updated policy on this page
- We may provide prominent notice (e.g., via email) if needed
- If we rely on your consent for certain processing, and the purpose changes, we may ask you to re-consent
Please check this page periodically to stay informed of our privacy practices.
12. Contact us
If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal data, you can contact us:
Open Media SA
Parque Empresarial do Algarve, Lote 7,
8401‑901 Lagoa, Portugal
Email: [email protected]
Effective Date: November 2025